Security

Your money, protected at every layer

Encryption, biometric sign-in, real-time monitoring and instant card controls work together so you can bank without worry.

Layers of protection

Five layers between your money and everyone else

Bank-grade encryption

Balances, messages and card numbers are wrapped in 256-bit encryption, in transit and at rest. You see your money clearly. Anyone else sees noise.

Biometric sign-in

Open the app with your face or fingerprint. Your biometric data stays on your phone, and a new device always needs a second check before it gets in.

Real-time fraud monitoring

Every card payment is checked against your usual patterns as it happens. If something looks off, we pause it and ask you before a cent moves.

Instant card controls

Freeze a card in one tap, switch off online payments or set a daily limit. Changes apply the moment you make them, and undo just as fast.

Explore Elvaris cards

Alerts for everything

Get a notification for every payment, deposit and sign-in, so nothing happens on your account without you knowing about it.

Always on

Protection that never clocks out

Monitoring runs around the clock, real people answer fast and every card detail is encrypted.

monitoring
24/7
monitoring
median support reply
<2 min
median support reply
of card data encrypted
100%
of card data encrypted
to freeze a card
1 tap
to freeze a card

Your part

Simple habits that keep you safe

We handle the heavy lifting. A few small habits on your side close the gaps that technology alone can't.

Never share a code

One-time codes are for you alone. Nobody from Elvaris will ever ask you to read one out or forward it.

Use biometric sign-in

Signing in with your face or fingerprint is faster than a passcode and much harder for anyone else to copy.

Turn on alerts

A notification for every payment and sign-in means anything unusual stands out the moment it happens.

Check your sign-in history

Settings lists every device signed in to your account. Sign out anything you don't recognize in one tap.

Use virtual cards online

Give each online store its own card number, then pause or delete it whenever you like without touching your physical card.

We'll never ask for your password

Elvaris will never ask for your password, passcode or codes by phone, email or text. If someone does, it isn't us.

Report a problem

Think something’s wrong?

If a payment looks unfamiliar or your card is missing, act fast. Two steps keep your money where it belongs.

  1. Freeze your card

    Open the app and tap Freeze. It takes a second, and you can unfreeze just as fast if it turns out to be nothing.

  2. Contact us, day or night

    Message us in the app or call. A real person replies 24/7, with a median reply time under 2 minutes.

  3. We look into it with you

    We review every report, replace your card if needed and keep you updated at each step until it's resolved.

About deposit protection

Illustrative: Elvaris is not a bank, holds no deposits and is not FDIC-insured. A real bank would explain its deposit insurance here.

Read our disclosures

FAQ

Questions about security

How we protect your account, and what to do if something doesn't look right.

Contact support
  • Illustrative: Elvaris holds no deposits, so nothing here is insured. A real bank would explain its deposit insurance and coverage limits in this answer.

  • Every sign-in needs your face, fingerprint or passcode, and new devices need a second check by text or email. You can see every signed-in device in Settings and sign any of them out remotely.

  • Freeze it in the app right away, then order a free replacement. While the new card ships, a fresh virtual card is ready to use in seconds.

  • Never. We won't ask for your password, passcode or one-time codes by phone, email or text. If someone does, it isn't us. Hang up and message us from the app.

  • We compare each card payment with how you normally spend: where, how much and how often. If something doesn't fit, we pause it and send you an alert to approve or decline it.

  • No. We use your data to run your account and keep it safe, and nothing else. Our privacy policy explains exactly what we collect and why.